Transform enterprise operations with ServiceNow solutions tailored for modern business leaders. At Diacto, we empower organizations to seamlessly navigate complex IT and service ecosystems through expert consulting and implementation. Leveraging the full power of the ServiceNow platform, we enable workflow automation, intelligent service delivery, and real-time operational visibility. Our solutions drive efficiency across ITSM, HR, and customer workflows—streamlining processes, reducing manual efforts, and enhancing user experience. Whether optimizing service operations or accelerating digital transformation, our ServiceNow expertise positions your business to lead in a fast-evolving digital landscape. Redefine operational excellence—where smart ServiceNow solutions drive the future of enterprise innovation.
The customer required a specialized ServiceNow ITSM consultation tailored to the banking and pharmaceutical sectors. The focus was on automating workflows, enhancing user experience, and ensuring regulatory compliance. Key initiatives included optimizing ITIL implementations and implementing a customized self-service portal. Organizational change management was also a core component of the engagement.
Read More DownloadImplemented ServiceNow ITAM to manage and optimize the lifecycle of over 1 million hardware and software assets, enabling centralized visibility and control across procurement, onboarding, usage, and retirement processes. The solution was seamlessly integrated with existing procurement systems and the CMDB to ensure accurate, real-time asset tracking and governance.
Read More DownloadImplemented ServiceNow ITOM for an IT client to discover and manage over 1,500 CI's. Discovered a diverse infrastructure landscape including Windows and Linux servers, VMware and SNMP-enabled devices (switches, load balancers etc.). Enabled foundational visibility and automation to support operational efficiency and IT governance. Conducted workshops for ACC implementation.
Read More Download
